Shipping Policy

Last updated: October 20, 2026

Thank you for shopping with SnapCup. This Shipping Policy explains how we process and deliver orders placed through https://snapcup.store.

1. Shipping Destinations

We currently ship to the following destinations:

• Spain, excluding the Canary Islands, Ceuta, and Melilla.

• Mexico.

• Chile.

• Colombia.

• Peru.

• United States.

Available shipping destinations and methods will be confirmed at checkout.

2. Order Processing Time

Orders generally require 1–3 business days to be processed before dispatch.

Business days exclude weekends and applicable public holidays. Processing may take longer during busy periods, promotions, or circumstances that require additional verification.

3. Estimated Delivery Time

After processing, estimated delivery generally takes 4–8 business days, depending on the destination and city.

These delivery estimates refer to transit time and do not include the order processing period. Therefore, the total time from purchase to delivery may be longer than 4–8 business days.

Delivery dates are estimates and are not guaranteed. Delays may occur due to carrier operations, customs inspections, weather, incorrect address details, or other circumstances beyond our reasonable control.

4. Shipping Costs

Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.

Any additional fees imposed by customs or local authorities are the customer's responsibility where applicable and legally permitted, unless otherwise stated at checkout or required by law.

5. Order Tracking

If tracking information is available for your shipment, it will be provided by email or through the relevant carrier's tracking service.

Tracking updates may take time to appear after dispatch.

6. Incorrect Shipping Addresses

Please ensure that your shipping address and contact details are correct when placing your order.

If you notice an error, contact us immediately at infosnapcup1@gmail.com. We cannot guarantee that an address can be changed after an order has been processed or dispatched.

Additional costs resulting from incorrect address information will be handled in accordance with applicable law.

7. Delayed, Lost, or Damaged Shipments

If your order has not arrived within the expected timeframe, or arrives damaged, please contact infosnapcup1@gmail.com with your order number and relevant details.

We will review the issue and work with the shipping provider where appropriate. Any remedies required by applicable consumer protection laws will be respected.

8. Customs and Import Charges

International shipments may be subject to customs duties, taxes, or other import charges imposed by the destination country. Responsibility for these charges will be determined by the information provided at checkout and applicable law.

9. Contact Information

For shipping questions, contact:

SnapCup
Email: infosnapcup1@gmail.com
Website: https://snapcup.store